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Driver Hiring – How to Make Driver Changes Smoothly w/ Rob Barros CTO & CCO Leibel Insurance Group

Driver Hiring – How to Make Driver Changes Smoothly

Business is picking up and you need to hire drivers to keep up with the demand. This is a good problem to have, Right? Right!

Despite what some may think, adding a drive isn’t as simple as taking a picture of their driver’s license and sending it to your broker to have them added to your policy. While that is one piece of information needed, there are others that will help make the addition of your new driver(s) a smooth experience.

While Insurance Companies use the following information when rating new drivers, having these form part of your hiring practice not only ensures that you are finding the right candidates, it allows you to have them added to your policy sooner and on the road ASAP.

Items needed to add a driver:

1. Driver’s License: Information on this is pretty self-explanatory, primary information used is Drivers License number, Driving Class, Driving Conditions and Expiry Date of license.

2. Driver Abstract: Securing a recent driver abstract is important as insurance companies need to see recent history. While a Commercial Driver Abstract (CDA) has most of the same information as a Standard Driver Abstract, it also provides information on Commercial Vehicle Safety Alliance (CVSA) inspections. Ordering an Abstract is all dependent on the province. Most are available to order online.

3. Driver Profile: All Insurance Companies require a Driver Profile to understand each drivers’ experience level.

4. Resume: While not necessary, if available, providing this to the insurance company allows them to validate information from the Drive Abstract and Driver Profile.

5. Experience Letters: Past experience letters from previous insurance companies where the driver was listed on a policy are the Holy Grail as this information comes come directly from the data each insurance company uses to rate a driver. Unfortunately some drivers have never been listed on a company’s insurance policy. If this is the case, a driver may need to contact a previous employer to request this letter.

6. Signed Authorizations: Some company require a signed authorization form to be submitted. This forms are authorizing the insurance company to pull any additional reports to validate the drivers past experience. These reports include Motor Vehicle Records (MVR) or reported insurance history with an Auto plus.

Securing these 6 items will help get drivers added to you policy faster.

Want to make hiring even easier? Each year your broker, via the insurance company, provides you with the driver criteria outlined in your policy. If you’re looking for drivers, following that criteria along with securing the above will allow you to add drivers to your policy smoother than a freshly paved highway.

If you have questions about this or any other insurance related topics, reach out to our team at

Until next time, Keep on Trucking!


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