top of page

Focusing on Empathy Over Performance Management w/ Oriana Kolonsky Ep #81

Friends in the industry –

A couple of years ago, I went through a training course that was dedicated to improving our ability to navigate through difficult conversations in the workplace.

Two key takeaways from the course for myself were this:

First, is the power of remembering someone’s name. If you think about it, only a few things in life can be claimed as our own, such as our name. When someone remembers my name after an introduction and USES my name in a conversation, it makes me feel pretty good as often this important step is missed.

Second, I learned that one of the best ways to prevent a situation from going from bad to worse is by investing time and energy into preventing the situation from occurring in the first place.

This could be prevention of workplace physical injury, or this could be preventing workplace violence.

In today’s episode, I am excited to speak with my friend and workforce & industry specialist Oriana Zolonsky. In our conversation, we dive into what exactly is workplace violence, but also domestic violence, and what are the legal responsibilities employers have to help mitigate this from taking place.

Furthermore, we dive into how an empathic leadership approach, over performance management, pays huge dividends to your staff and company culture.

Check out the episode now!

Do you have questions about today's episode, and would like advice on ensuring you are doing what is required to prevent this from taking place?

I highly recommend connecting with Oriana Kolonsky directly:



Throughout our conversation, Oriana mentioned some of the available industry resources which I recommend you check out.

Orian's blog article on Workplace and Domestic Violence

Industry Resources

Trucking HR Canada Anti-Harassment & Violence

Alberta Government Workplace Harassment & Violence

WCB Workplace Harassment

Thank you again Oriana for joining me on the podcast today, and for the valuable information shared!


If you have not already done so, I encourage you to sign up for our monthly Truck Focus Newsletter, as we continue to connect our industry leaders, to the industry, to help create a pivotal change.

Sign up for the Truck Focus Newsletter

The Truck Focus is a division of the Pivotal Transportation Industry Solutions company. We encourage you to learn more about our mission!

Furthermore, if you have a question or topic for a future episode, I encourage you to send us an email inquiry.

Thank you again for taking the time to read, and I hope you have a safe day!

13 views0 comments
bottom of page